shipping & returns
shipping policy
How long is the process, shipping and handeling? 3 to 7 business days
All sales are FINAL NO RETURNS or EXCHANGES. Due to the nature of our product all sale are final.
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Wig Construction Policy
Customization may very depending on the hair and lace closure/frontal you provide. We cannot guarantee that your hair will style correctly or your knots will bleach to the correct level. It is recommended that you purchase a wig from our collection to avoid this issue.
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We accept hair that has been previously used for unit contsruction but the hair needs to be clean and free of any thread or glue.
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****Due to covid-19 we are seeing shipping delays beyond our control and cannot guarantee shipping and processing times. Please keep this in mind when placing an order****
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Once item is shipped please keep track with your package Cpost international as we no longer have control. Shipping to Bonaire, Aruba and The Netherlands. www.cpostinternational.com with your tracking number.
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We are not responsible for late shipments due to increment weather, holidays, natural disasters, or carrier delays. please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
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SHIPPING AND PROCESSING TIMES ARE SUBJECT TO CHANGE*
return & exchange policy
We do not have a return policy all sale are FINAL